Which plants are guaranteed?
100% Plant Guarantee on trees, shrubs and evergreens for 1 year from the date of purchase, with original cash register receipt.
Upgrade to a 2 Year Guarantee with the purchase of our Garden Gallery Plant Starter.
100% Houseplant Guarantee on all houseplants, 6 inch or larger, for 30 days from date of purchase, with original cash register receipt.
What will Holland Park Garden Gallery Do For You?
If your plant dies during the guaranteed period, we will issue a credit note for the full amount paid.
The plants original cash register receipt and the dead plant must be presented to honour the guarantee.
The plant and plant starter cash register receipt and the dead plant must be presented to honour the 2 year guarantee. The plant starter must be purchased at the same time as the plant in order to qualify for the 2 year guarantee.
Are Perennials, Roses and Grasses guaranteed?
Yes! If either fails to grow during the season of purchase, we will issue a credit note for the full amount paid. Perennials, roses and grasses are not guaranteed over winter.
Annuals, vegetable plants, potted flowers, orchids and bonsai are not guaranteed. Any nursery stock planted in above ground containers are not guaranteed.
The guarantee does not apply if the death of the plant is attributed to an incurable disease or a pest that cannot be controlled by pesticides that are available to the public.
The guarantee does not apply when damage to the plant was caused by the act of a person, animal, vandalism or act of God.
The planting guarantee is valid for first time plant failure only. There is no further implied guarantee.
Guarantee is null and void if plants are not planted within 7 days of leaving store premises.
Plants purchased in our End of Season Clearance Sale (40%-50%-60% Sale) are not guaranteed.
Always Save Your Holland Park Garden Gallery Receipt!